General Features
ACCOMMODATIONS
- 5 bedrooms
- 6 ½ bathrooms
- Family room & bar
- TV room – Library
- Gourmet kitchen
- Private gym & squash court
- Alfresco dining with gas grill
- Wood fired oven
- Outdoor living areas
- Pool
- Outdoor Jacuzzi
- Bathtub in master bedroom
- Laundry room
INCLUDED SERVICES
- 1 Complimentary round trip Airport Transfer (with rentals of 4+ nights)
- Complimentary Welcome Snack.
- Villa Host (Concierge 24/7 service: welcome, daily visits and telephone assistance during the night)
- Chef & Kitchen Assistant daily from 8am to 4pm* (dinner service available for an extra cost)
- Butler service from 11am to 6pm*
- Daily housekeeping from 9am to 3pm.
- Property Maintenance Team (when required)
- Bottled water on arrival day (2 bottles per room)
- Honor Bar (limited to open bottles)
- Wireless Internet free of charge
- Free domestic, U.S. and Canada calls
*Cost of groceries, shopping and delivery service fee, gratuities and extra hours of service, and other are not included.
SERVICES AVAILABLE FOR AN EXTRA COST
- Food & Beverage
- Grocery Shopping (20% delivery fee)
- Chef Services for dinner
- Bartender
- Waiter
- Spa Services
- Extra maid
- Laundry & Dry Cleaning Service
- Babysitter
- Transportation services
- Villa Aqua Epic Experiences
- Entertainment
- Tours & Activities
*Contact your Villa Host for more info and pricing
FOOD & BEVERAGE
- Complimentary Welcome Snack
- Pre-stock and Grocery Shopping service (20% delivery fee)
- Bottled water, for a fee (2 bottles per room complimentary on arrival day)
- Wine and Liquor supply (charges apply)
- Honor Bar
- Villa Aqua Epic Experiences
ENTERTAINMENT
- TV features: 8 Smart TVs throughout the villa.
- Cable TV in every bedroom
- CNN and ESPN channels available
- Board Games
- Books and Magazines
AMENITIES & COMMUNICATION
- Toiletries and hair dryers
- Bathrobes & slippers
- Extra pillows
- Welcome vanity package
- Welcome bottled water in every room.
- Free domestic and U.S. / Canada calls
- Wireless Internet free of charge
- Packaging services (ask your Villa Host)
ENVIRONMENTAL RESPONSIBILITY AND SUSTAINABILITY
We are dedicated to improving the villa's sustainability and have implemented many actions to ensure our ecological stewardship by creating the healthiest environment possible for our guests while also maintaining Playa del Carmen's beauty for future generations to experience and enjoy.
- Non-smoking environment
- Garbage Recycling
- Compost
- Towel and sheet Re-use Program to reduce water and detergent consumption
- Solar panel system
- Energy-efficient lighting
- Water filtration and purification to reduce bottled water use
- Bicycles are provided for green transportation
- We serve organic and locally-grown food, if desired
- Encourage our guest not to use disposable dishes/cups
And we are working on many more.